5
DemandForce

Always exceptional!

5
DemandForce

Mini Roadster S needed an oil/filter change and Maine State Inspection. Mike Burgeron quickly answered and confirmed my request for appointment on their website. The oil/change and State Inspection was completed while I waited for the car. Really great to have a highly regarded independent shop like Autowerkes Maine close by in the Freeport area.

5
DemandForce

A big thumbs up to Autowerkes I always feel like I'm in great hands they take the time to get to know me as a customer and work with me it's very much appreciated

5
DemandForce

You folks are always great. Your prices are reasonable, you know what you're doing, and you don't "fix" things that don't need to be fixed. That is why I keep coming back and recommend you to others.

5
DemandForce

Great service, as usual. Thanks to Mike for putting my wheel and tire package.

5
DemandForce

Autowerkes was able to quickly diagnose a problem the BMW dealer could not. I always trust Autowerkes to do the right thing.

We always try to accurately get to the heart of the problem our customers are having with their cars. I'm glad we met your expectations and we will be there for you in the future. Thank you!

- Autowerkes Maine
5
DemandForce

Excellent service as always!

5
DemandForce

The Autowerks is a clean professional shop. It may not be the least expensive shop in greater Portland but they know their cars and take care of yours as if it was one of their own.

Thank you for the kind words and we always strive to exceed your expectations.

- Autowerkes Maine
4
DemandForce

I think the end result of the month my car was in service was a good one, so for that I am grateful. I also think the cost I was charged was fair. I trust the work the mechanics do and feel my car is in good hands with the guys under the hood. On the customer service front, I am disappointed with a couple things. One is my issue wasn't more readily identified when I called in about it. Had it been, the damage done would have been far less. It also could have been identified as a thing to look out for if the staff were more up about issues related to cars of my type and age. Additionally, on several occasions the person helping me said he would call but he didn't until a day or so later or I had to reach out for an update. And finally, I would have really benefited from a loaner during the time my car was in the shop. I realize one of the two you had was in the shop for body repair, but nonetheless, I was on my own to solve for not having a car for much of the four weeks. Ultimately, I was treated respectfully and given full transparency to the work being done. This is not a small thing for a woman dealing with a auto-repair shop. I think well of Autowerks and know there were some extenuating circumstances in this particular situation. That said, I think a bit more communication, more loaner support, and more proaction on issue identification would be nice improvements.

5
DemandForce

Superb friendly service, and great workmanship. Would recommend without hesitation.

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Autowerkes Maine (207) 865-6600 For Assistance.