Autoworker has excellent customer service. I experienced easy rapid scheduling for an appointment, got straight communication and explanation of the expected diagnosis, clarity on conditions for a follow up call depending on what the mechanic found, a clean and smooth loaner car and then straightforward and efficient wrap up, billing and explanation when I picked up my car. The staff are attentive, professional. As I predict I will be needing to replace my old beloved car soon, I inquired and they offered to keep an eye out for a similar model.