Great service, had the car ready when requested, provided clear and concise explanations / advise.
Owner is very "hands-on" which creates a great customer relationship and a strong finish vs goals. Facilities are imaculate and project a very professional atmosphere. .Emp;oyees are knowledgeable and alert and involved in the outcome. Great attention to detail results in very positive outcomes.
Great as always.
I get consistent excellent 5 star service at Autowerkes!
Fast and I like that communication was done via email and phone. I didn't have to keep calling to check status.
It was a good experience, as usual. Jessica was pleasant and helpful. I was surprised that I was not offered a loaner as I have been on previous times. I was asked if I was going to have someone pick me up or if I would want to wait. I had already decided that I would wait, but there are times when I would need a loaner.
Service was efficient and performed in the time approximated. Jessica was accommodating and pleasant. I was disappointed that I was not offered a loaner car as on previous service appointments. I was asked if I had someone picking me up or if I planned to wait. ( I already planned to wait but there are times that I would like a loaner.)
Service consisted of a state inspection and oil/filter change. Scheduling was easy and convenient and the work was done quickly.
This was my first time having my BMW serviced at Autowerkes and I couldn't be happier. Very personable service, nice loaner car and fair price for the work I needed done. I will not hesitate to use them in the future.
Excellent service, and very convenient.